F.A.Q

Our team offers a variety of services, including:
• General Services: Routine cleanings, exams, fillings, crowns, root canals, and extractions.
• Cosmetic Services: Teeth whitening, veneers, bonding, and smile makeovers.
• Pediatric Services: Preventive care, fillings, and fluoride treatments for children, with a focus on gentle care.
• Specialized Services: Orthodontics (invisalign), periodontics (gum treatment), endodontics (root canal therapy), oral surgery (extractions), crowns for implants, and dentures.

• Adults (18+): Twice a year is generally recommended for cleanings and exams.
• Children: Early visits should be made by age 1 or within 6 months of the first tooth, then every 6 months thereafter.
• Older Adults: May need more frequent visits depending on oral health and chronic conditions.
• Special Cases: Individuals with gum disease, cavities, or other issues might need more frequent visits.

• Severe tooth pain, sensitivity to hot or cold, and swelling around the gums are common signs.
• If these symptoms persist, we may recommend a root canal to treat infection or damage to the tooth’s pulp.

• Choose a soft-bristled brush to prevent gum damage.
• Look for toothpaste that contains fluoride and is ADA-approved.
• If you have specific concerns, like sensitivity or whitening, select products designed for those needs.

• Signs include bleeding gums, swollen or red gums, bad breath, and gum recession.
• Early treatment includes deep cleanings, improved oral hygiene, and possible medications.
• Advanced cases may require surgery or other specialized treatments.

• Dental X-rays are safe, with very low radiation exposure.
• They help identify issues like cavities, infections, bone loss, and impacted teeth that are not visible during an exam.

• Please contact our office to discuss payment plans through third-party services.
• For larger treatments, inquire about available financial assistance during your consultation.

• Fillings can last 5-15 years depending on the material used.
• Crowns typically last 10-15 years, but may last longer with proper care.
• Regular maintenance and dental visits help extend the life of these treatments.

• We have a minimum 24 hour cancellation policy.
• Call ahead to reschedule or cancel your appointment.
• You may be charged a fee for missed appointments.

• Brush with fluoride toothpaste and floss daily.
• Maintain a healthy diet and avoid sugary or acidic foods.

• Consider cosmetic treatments like teeth whitening, veneers, bonding, or orthodontic treatments (braces/invisalign).
• Discuss your goals with us to create a personalized treatment plan.

• Yes, common solutions include dental implants, bridges, or dentures.
• Implants are often the most permanent solution, offering natural-looking results and functionality.

• We may provide emergency care for issues like tooth pain, broken teeth, or trauma in certain cases.
• After-hours protocols typically involve leaving a message or contacting our emergency dentist.

• Rinse your mouth with warm water, apply a cold compress to reduce swelling, and take over-the-counter pain relief if needed.
• Call us to schedule an emergency appointment, or seek immediate care if the pain is severe or caused by trauma.

• The first visit should occur within 6 months of when the first tooth appears, mostly for educational purposes.
• As the child grows, we will slowly increase the amount of in-chair interaction.

• Professional whitening (in-office or take-home trays) offers fast, effective results.
• Over-the-counter options like strips or toothpaste can help but may take longer.
• Consult with your dentist to decide which option is best for you.

• Options to manage anxiety include sedation dentistry (e.g., nitrous oxide or oral sedatives), relaxation techniques (deep breathing, guided imagery), and distraction (watching TV or listening to music).
• Speak to us about your anxiety to find the best approach.

• Our HICAPS machine instantly claims healthfund benefits on the spot (e.g., HCF, Bupa, THF, etc.) and the remainder is paid in full on the day of you appointment.
• For larger cases, we take a deposit upfront and the remainder upon completion of the case. Please ask us about various finance options if required.
• Some children are eligible for the Childrens Medicare Dental Benefits Scheme – please check with Medicare if your child is eligible
• Payment options include credit cards, care credit, payment plans, and financing for major procedures.
• Contact the office for specific insurance details and financing options available.

• Brush twice daily with fluoride toothpaste, floss at least once a day, and visit the dentist regularly.
• Maintain a healthy diet low in sugary foods and drinks.
• In certain cases we may recommend specific fluoride treatments and sealants for extra protection.

• You will likely complete some paperwork regarding medical history and insurance.
• Expect a comprehensive exam, which may include X-rays, a cleaning, and a discussion of any concerns.
• Oral hygiene education and a treatment plan may be provided based on findings.